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14 WordPress Support Services to Make Your Site More Effective

WordPress powers over 27% of all websites, many of which are some of the largest organisations and biggest brands in the world such as TechCrunch, Sony Music, and Bloomberg Professional. While these companies may have a bigger budget for managing their WordPress website than you, it doesn’t mean that your only choice to have an effective website is to keep its maintenance in-house.

Yes, maintaining and keeping your website on par with the latest trends in the industry all by yourself is doable, but it is completely impractical.

Websites are complex systems that require a great degree of technical expertise and a significant amount of time to ensure that they are secure, and will run smoothly and competitively. Simply putting all these things in your own hands will not only take away your focus on your business but also jeopardise the performance of your WordPress website as well.

Having realised that you need to outsource the WordPress support services for your website, it is time for you to look at what’s out there. In this article, we will discuss the top WordPress support services that can make your site more effective and competitive.

Proactive Site Care

1. Support and Fixes

While minor issues can be resolved in-house, there may be other lingering problems that may stem from that issue which cannot easily be seen by an unskilled individual. Having the expertise of a WordPress support team will not only allow you to quickly resolve issues on your WordPress website but also provide you with insightful help and advice that ensures those issues will not happen again in the future.

2. WordPress Updates

Since WordPress is open source, anyone can study the source code and exploit any security vulnerabilities, giving them instant access to millions of websites, including those who collect sensitive data from users such as banks and e-commerce sites.

If you are not using the latest version of WordPress, then you are likely running your website with a version with known security vulnerabilities. To keep your business and customers’ information safe, you need to make sure that all your WordPress plugins, themes, and the core itself are up to date.

3. Real-Time Cloud Backups

Real-time cloud backups give you the peace of mind by saving every update to your WordPress website almost immediately. Any addition to your websites such as a new post, comment, plugin, or theme are instantly backed up, so you don’t have to worry about losing everything in case your site gets hacked or if you accidentally messed up your site.

4. 24/7 Security Monitoring

Without an effective WordPress security monitoring solution, your website is vulnerable to complex malware infection, DoS/DDoS attacks, and website blacklisting that may ruin your business and your reputation. Having a 24/7 security monitoring solution with server-side scanning keeps your WordPress website safe from hackers around the clock, keeping your brand’s reputation intact at all times.

5. Video Tutorials

Explaining how to use WordPress all by yourself to new users or clients can be very time-consuming and expensive. What you can do instead is to give them instant access to WordPress video tutorials that are accessible on their dashboard. Access to video tutorials allows new users to learn using WordPress in their own time and at their own pace, so you can save a great deal of time and resources.

Protection Site Care

6. Sucuri Firewall Protection

Sucuri’s Firewall is a cloud-based Website Application Firewall (WAF) and Intrusion Prevention System (IPS) that inspects all incoming HTTP/HTTPS requests to your website and strips them of any malicious requests before they arrive safely to your website.

It also comes with immediate virtual hardening and patching that provides real-time mitigation of threats without affecting the performance of your website. It is an important aspect of your WordPress website’s security as it keeps your website and visitors safe from any attacks and vulnerability exploits.

7. Uptime Monitoring

By having a dedicated uptime monitoring service you can easily verify the availability of your website every minute, and identify and resolve the issues immediately before your customers encounter them. This service also comes with an app that allows you to view important data, alerts, and the status of your site right straight from your smartphone, tablet, or computer.

8. 1 Click Staging Website

A 1 click staging environment allows you to test the changes you make on your WordPress website before it goes live. Simply put that staging environment is an exact copy of your website where you can test new plugins, themes, and WordPress core updates, so you are 100% sure that there will be no conflicts that will arise once they are implemented.

It also enables you to pull your live database down to your development environment (where all code changes are made) and push the updated database to the staging environment for testing before finally putting the final copy to live. This results in a less painful migration process so you become more productive in your business.

9. Version Control

With a version control system for your WordPress website’s files, you and your people can work collaboratively in a shared folder on the same set of files of your website – anytime. It allows you to merge all the changes made into a common version so there will be no question of where the latest version of the website is.

It also makes restoring previous versions of the website much easier and requires the collaborators to provide a short description of the changes they made, so everyone can easily understand how your website has evolved between versions.

Performance Site Care

10. Performance Optimisation

To fully maximise the potential of your WordPress website, you need to have a team that is dedicated to optimising its performance and speed. Not only is performance optimisation a crucial aspect to make your website load faster and smoother, it can also immensely improve the overall user experience of your visitors, making your website more favourable in the eyes of search engine results pages.

Performance optimisation can include the use of a Content Delivery Network, faster slider and gallery plugins, caching, and other tools and practices which all helps deliver the content of your website efficiently without compromising your site’s speed.

11. Cloud Hosting

Cloud hosting is by far one of the best options you can choose if you want to maximise the performance of your website. If you are deeply concerned about your website’s security, reliability, and availability, then having a WordPress support team that know how to properly store your data off in the “cloud” can help you address those issues.

Another reason to use this service is that it provides scalability in your business. Whether you need more disk space, RAM, or CPU, cloud hosting allows you reallocate resources instantly without worrying about finding a physical server that has the resources your new server needs.

12. Domain Name Management

Your domain name serves as your address on the internet and is complex enough to take away your time and focus to effectively manage it. Many don’t know that once they’ve registered their domain name, they also expose their contact information and other online properties to identity thefts and spammers. It is also expiring and requires records to be changed when using certain services so one must be fully aware of how and when they should update their domain information.

Having a WordPress support team to manage your domain name allows you to have full control of who can get to your website, your email, your blog and any other properties on your website. It also results in better overall security and performance, and less spam in your inbox.

13. SSL Certificate

A lot of people nowadays won’t even access a website if it has no SSL certificate installed. SSL is considered as the backbone of online security and trust, which protects your customer’s information as it travels across the internet.

This is especially critical if you are running an e-commerce website. If you have a WordPress support team who enforces SSL certificates for your website, your customers will be more confident in giving the sensitive information needed to complete their purchases such as credit card numbers, usernames, passwords etc.


14. Development Hours

Aside from basic support, professional upkeep, security, training, and other technical services, another service that a WordPress support team can offer to you are various development activities which can enhance the overall competitiveness and performance of your website for best results. This includes:

  • Strategy and Planning
  • Web Design
  • WordPress Development
  • SEO, Copywriting, and Content Marketing
  • A/B Testing and Training
  • Code Auditing
  • Conversion Optimisation
  • Social Media
  • Paid Ads

These activities require a great deal of time to execute, so it would be more practical to let your WordPress support team do these things for you. Doing so will allow you to focus on core activities of your business whilst at the same time, you have the peace of mind that your website is performing and generating results that help you reach your business goals in a timely manner.

With the passing of each year, WordPress support services become more and more of a viable option for each type and size of business. From simple bloggers to big corporations, everyone who uses WordPress as their CMS can now focus more on their business and leave the upkeep of their websites in the hands of experts without worrying about high costs and wasted time.

If you can see our WordPress Support services helping you, your business or someone you know please get in touch or sign up via our website, we would be most happy to help.

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About Steven Watts

Steven WattsSteven is the founder of Newt Labs. He's a WordPress specialist with an interest in building the most effective websites possible. Since 2010, he's been helping businesses with their online goals.

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