Something is not working properly
Broken pages, errors, layout issues, or features that are no longer behaving as they should.
Explore Website Repair →WordPress support for UK businesses
Dependable WordPress support for businesses that want peace of mind
Newt Labs helps businesses keep their WordPress websites secure, up to date, and well looked after. Whether you need a fix now or want reliable support over time, we make website support simpler and easier to manage.
Need an urgent fix or a website change? You can also get maintenance, security, speed, and hosting from the same WordPress support team.
Rated 5/5 on Google
Support-first approach
Built for UK businesses
10k+fixes completed since 2010
100k+WordPress updates successfully applied
100+happy, active customers
Need help with your website?
Most businesses come to us with a situation, not a technical diagnosis
Whether something has gone wrong, the site feels hard to manage, or you are ready for a better long-term setup, Newt Labs can help.
You do not need to have it all figured out first. Some businesses come to us for a one-off issue. Others want ongoing support, care, or hosting handled by one reliable team.
There are security worries
Worried about malware, weak security, or whether your site is safe.
Explore Malware Removal →
The website is slow or frustrating
A site that feels sluggish, slow to load, or unreliable for the people using it.
Explore Speed Optimisation →
Updates, changes, or fixes are needed
Help with improvements, website tasks, and the sort of issues that keep getting pushed down the list.
Explore Website Changes →Choose the service above that best matches what you need. If you are still unsure, our WordPress Support page can help you choose the next step.
Joined-up WordPress support
One team. One setup. Less stress.
Website support gets messy when several people handle different parts of the site.
Newt Labs brings everything together. One team gets to know your website and helps you prevent problems instead of only reacting to them.
One team who knows your website
Support from people who already understand how your website works and what it needs.
Less back and forth
No chasing different providers or trying to work out where the problem sits.
Better long-term support
A joined-up setup makes it easier to prevent problems, not just react to them.
More peace of mind
When one team is looking after everything, your website becomes easier to stay on top of.
Three simple ways to get help
Start with the option that makes the most sense today
Every business is at a different stage. Some need help with a specific issue right now. Others want ongoing support or a better long-term setup.
You do not need to commit to a long-term plan to get started. Many businesses begin with one issue, then move into ongoing care or hosting later if it makes sense.
Get help now
Need help with a specific issue, fix, change, or website problem? We can step in, sort out what needs attention, and help you move forward.
Best for: one-off issues, small jobs, troubleshooting, and urgent support
Explore Website Repair, Malware Removal, and Speed Optimisation.
Get WordPress Support →
Ongoing care plans
Want your website looked after properly over time? Our care plans provide ongoing support, regular maintenance, and greater peace of mind.
Best for: businesses that want dependable monthly support and a more proactive setup
Explore Maintenance, Security, and Performance.
View Care Plans →
Hosting and care together
Want fewer moving parts and one team looking after everything? Combine managed WordPress hosting with ongoing support and maintenance for a setup that is easier to manage.
Best for: businesses that want hosting, support, and maintenance under one roof
Need to move first? Explore WordPress Migration.
Explore Hosting →Getting started is simple
Choose the support option that fits best
Start with the option that best matches what you need. If you are still unsure, tell us what is going on and we will help you choose.
1
Choose a starting point
Start with the service or support route that best matches your problem, task, or goal.
2
Ask if you are unsure
If the right route is not clear, we can recommend one-off support, a care plan, hosting, or another service.
3
We help you move forward
Once everything is agreed, we get started and help you take the pressure off with clear support and a practical plan.
Not sure where to start? Begin with a Free WordPress Audit, learn more about our process, or get in touch and we will point you in the right direction.
Who we work with
Support for people who keep websites running
Newt Labs gives website owners and managers reliable help, clear advice, and a team they can depend on.
Whether you look after your own website or manage sites for clients, we make support and hosting easier to stay on top of.
Agencies & Freelancers
If you manage websites for clients, you need a support partner you can rely on. Newt Labs can handle support, maintenance, hosting, security, and speed. That means less technical work for you and a better service for your clients.
Explore Agencies & Freelancers →
Website Owners & Managers
If you look after a business website, Newt Labs gives you a reliable team for problems and ongoing care. We can help with one-off jobs, monthly care, and managed hosting. You do not have to manage everything alone.
Explore Website Owners & Managers →Trusted by businesses that rely on their website
Clear advice, dependable support, and a calmer way to manage your website
Some businesses come to us with one urgent issue. Others want a better long-term setup. In both cases, the goal is the same: clear advice, dependable support, and a website that feels easier to stay on top of over time.
From one-off fixes and website changes to care plans and managed hosting, Newt Labs can keep supporting you as your needs change.
Clear communication
Responsive support
Reliable follow-through
Joined-up hosting, care, and support
More confidence over time
“Newt Labs have been looking after our websites and hosting them for several years. Quick to respond and definitely know their stuff.”
Diana Ruthven, Barrow Cadbury Trust“Their WordPress Care Plan consisting of maintenance, security and support gives us total peace of mind.”
Patsy Hanson, Vemco Consulting“Newt took over a long standing legacy WordPress site, migrated it into their hosting, then updated, maintained, and solved a bunch of issues. Fantastic service, great team.”
Edward Orr, GameSpaceWhy businesses choose Newt Labs
Clear communication, reliable follow-through, and one team that gets to know your website over time.
Questions people often ask before getting started
It is normal to have a few questions before handing your website over to a new team
Here are some of the things businesses often want to understand before they decide what kind of help is right for them.
Do I need a monthly plan to work with you?
No. Many businesses start with one-off help for a specific issue, task, or change, then move into ongoing support later if it feels like the right fit.
Do I need to host with you?
No. We can help even if your website is hosted elsewhere. We also offer managed hosting for businesses that want a simpler setup with support, care, and hosting handled together.
Can you help with larger website changes or projects?
Yes. Alongside one-off fixes and ongoing support, we can help with larger WordPress changes and website projects. Tell us what you are planning and we will advise on the most suitable next step.
What do care plans include?
Our care plans can cover updates, security, speed, and ongoing WordPress support. You can also add managed hosting if you want one team to look after everything.
Do you support WooCommerce websites?
Yes. We support WooCommerce websites and can help with broken product pages, checkout problems, slow performance, updates, and ongoing support.
Is there a long-term contract?
No. Our care plans are flexible and billed month to month, so you can get ongoing support without being tied into a long-term contract.
Do you only work with WordPress?
Yes. WordPress is our focus, so the support and advice we provide is shaped around the platform your website runs on.
How do I get started?
Choose the service or support option that best matches what you need. If you are still unsure, get in touch and we will help you choose.
Still not sure what you need?
Get in touch and we will point you in the right direction.
Ready to get started?
Choose the WordPress support that fits your website
Start with the service or care option that best matches what you need. If you are still unsure, get in touch and we will help you choose.
Start with a Free WordPress Audit
Clear advice. Dependable support. A better way to look after your website.
Helpful WordPress advice and guidance
Explore practical advice in plain English
Want to understand your options before you decide? Our articles and guides explain WordPress in plain English and help you make a more informed choice.
Website maintenance and ongoing care
Learn how to keep your website updated, stable, and well looked after over time.
Explore maintenance articles →
Security and protecting your website
Explore practical ways to reduce risk and look after your website more confidently.
Explore security articles →
Speed, performance, and user experience
Learn how to improve website speed, stability, and the experience for your visitors.
Explore performance articles →
Hosting, migrations, and better setups
Get clearer on hosting choices, migrations, and what makes a website easier to manage long term.
Explore hosting articles →