Why Wait? Get Your WordPress Fixes at the Front Line
We pride ourselves on offering top-quality support for all our clients. But, life sometimes throws curveballs. When urgent issues strike, like site downtime, you need support that jumps into action. That's where Priority Support steps in. Think of it as the express lane in a busy store.
Submit Your Request
As soon as we're available, your priority support ticket will be the first thing we address.
Soar to the Top
We place you at the front of the line. No waiting, no delays - we're on it!
Swift, Thorough Fixes
Within just 1-2 hours, and with our QA team's golden touch.
Ready for Speedier, Sharper Support?
The Perks of Going Priority
Boost your peace of mind. With Priority Support, your requests don't just get answered - they get answered first. Plus, with our dedicated QA team checking every fix, you're ensured top quality.
Front of the Line
Priority queuing ensures your issues are tackled first.
Triple the Tasks
Process up to 3 small fixes simultaneously.
Speed is Key
Average task response in just 1-2 hours.
Quality Assured
Every fix is double-checked by our QA team for perfection.
Clear Communication
Jargon-free updates with detailed notes.
Emergency? We’re on it
Specialised live chat for pressing matters.
Don't Settle for Slow Fixes
Make Customers Loyal with WordPress Security & Performance
Priority Support is included with our VIP Site Care plan to keep your site safe and fast.
Site & Users Safe
Keep bad visitors away
with a Web Application Firewall
Fast Images
Get site images quickly
with a Content Delivery Network
Always Ready
Backup your site safely
with an Additional Backup Location
Speed Up Your Site
Load images fast
with the Smush Pro Plugin
Easy Site Updates
Switch from live to test site
with the WP Migrate Plugin
No More Site Problems
We fix your issues first
with Priority Support
If you have a large website like a top news site, a big online store, or a government page, our VIP Site Care plan is for you. We offer the best WordPress help with fast and secure hosting. If your site has lots of products, many users, or crucial tasks, our WordPress Security & Performance service is the way to go.
See Your WordPress Worries Resolved Faster Than Ever
Frequently Asked Questions
What does Priority Support mean?
It means we put your requests right at the front. They're the first we see and the first we fix.
How many tasks can I send with Priority Support?
You can send up to three tasks at a time. That's thrice the efficiency!
Will the QA team check every small fix?
Absolutely. No matter how small or big, our QA team helps ensure quality progress.
Is the response time always 1-2 hours?
That's our average, and we always aim for it. Sometimes it's even faster!
Do I still get Email support?
Yes, you do! Email is our primary mode, but remember, you also get live chat for any urgent needs.
