Newt Labs To Focus On WordPress Support And Maintenance

Welcome to Newt Labs

Hi, and welcome to Newt Labs! My team and I love WordPress and we can’t wait to start helping people with their existing websites.

I’ve been building and supporting a wide range of WordPress websites since 2010 and learnt a lot along a way. As I continue to learn and grow I want to extend my reach to help as many people within the WordPress community as possible. I am to do this by building an initial team of people that I know and trust, who will be supported by a set of core values and services by the Newt Labs business. We are ready to put ourselves out there and provide as much value as we can whilst constantly reviewing and building more value over the coming years as we grow.

In my experience; as both a freelance web developer and from working within web agencies; the main focus when building a new website is on the actual site and not on the aftercare service. This is where Newt Labs is different. We will bridge that gap to give people the attention their website deserves. This means, an aftercare service that includes ongoing WordPress support, security, backups, maintenance, tutorials and much more.

Some of the types of people that we want to work with

• PR Managers, Bloggers and Business Owners who need to focus on creating and sharing new content
• Power Users who are able to handle some website issues themselves but need help with the more technical problems
• Web Developers who need to focus on active projects
• Studio Managers who need to keep existing clients satisfied whilst attracting new business

WordPress Support is at the heart of everything we do

In my previous role as the technical support and maintenance lead; I gained a lot of experience in dealing with support requests, replicating and fixing specific issues, hosting tasks and creating new features. Through combining this experience with my background in WordPress development; coupled with working alongside other WordPress experts we are able to focus our efforts into communicating and fixing issues a lot faster than your average web-hosts or in house team.

We are proactive

Sometimes things just do not work and problems get in the way of you being able to complete a simple task such as publishing a new blog post or updating page content.

We are invested within your business and want you to succeed! Therefore, through updating your website regularly we will avoid issues occurring; safeguarding the present time and the future.

We love to empower people

We provide support and professional video tutorials within our monthly plans. However, we think that it’s important for all WordPress users to be able to get the most out of their websites.

So if you want to learn more, we will be publishing tutorials via the blog and we will also be releasing a free version of our WordPress video tutorials for non members.

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Your input is important to us

We want to serve you the best we can so if you have any ideas or ways we can improve our service we’re all ears. You can send us a Tweet or Email us. If we use your idea we will send you £50.

To find out more about the services we provide please check out our website.

Let’s get things started

To celebrate the relaunch of Newt Labs we’re going to give away 3x Six Month Proactive WordPress Support Plans!

To enter you just need to leave a comment on this post with an example of a WordPress issue you have experienced or simply why you think you deserve the free subscription.

The competition closing date is at midnight (UTC) on the 28th April 2016. Winners will be chosen at random and announced within 5 days after the closing date.

Good luck to everybody involved and thank you all for being here to celebrate this relaunch with us. Here’s to the future of Newt Labs!

This contest is over

And the winners are…

• DanCrewger
• Europe Diaries
• Guyatt House Care