Why Wait? Get Your WordPress Fixes at the Front Line
We pride ourselves on offering top-quality support for all our clients. But, life sometimes throws curveballs. When urgent issues strike, like site downtime, you need support that jumps into action. That's where Priority Support steps in. Think of it as the express lane in a busy store.
Submit Your Request
As soon as we're available, your priority support ticket will be the first thing we address.
Soar to the Top
We place you at the front of the line. No waiting, no delays - we're on it!
Swift, Thorough Fixes
Within just 1-2 hours, and with our QA team's golden touch.
Ready for Speedier, Sharper Support?
The Perks of Going Priority
Boost your peace of mind. With Priority Support, your requests don't just get answered - they get answered first. Plus, with our dedicated QA team checking every fix, you're ensured top quality.
Front of the Line
Priority queuing ensures your issues are tackled first.
Triple the Tasks
Process up to 3 small fixes simultaneously.
Speed is Key
Average task response in just 1-2 hours.
Quality Assured
Every fix is double-checked by our QA team for perfection.
Clear Communication
Jargon-free updates with detailed notes.
Emergency? We’re on it
Specialised live chat for pressing matters.
Don't Settle for Slow Fixes
Make Customers Loyal with WordPress Security
Priority Support is included with our Performance WordPress Care plan to keep your site running smoothly.
Make Your Site Faster
Optimise your site’s speed for quicker load times and better performance with WordPress Speed Optimisation
Reach Mobile Users Seamlessly
Ensure your site looks and works great on phones and tablets with Mobile/Tablet Optimization
Boost Visual Performance
Compress and optimise images for faster loading without losing quality with Image Optimisation
Move Your Site with Ease
Transfer your website smoothly without downtime or data loss with Migrations
Get Help When You Need It
Receive faster responses and priority assistance for urgent issues with Priority Support
Faster Global Delivery
Speed up site loading globally via a network of servers with a Content Delivery Network (CDN)
If you have a large website like a top news site, a big online store, or a government page, our Performance WordPress Care plan is for you. We offer the best WordPress help with fast and secure hosting. If your site has lots of products, many users, or crucial tasks, our WordPress Security service is the way to go.
See Your WordPress Worries Resolved Faster Than Ever
Frequently Asked Questions
What does Priority Support mean?
It means we put your requests right at the front. They're the first we see and the first we fix.
How many tasks can I send with Priority Support?
You can send up to three tasks at a time. That's thrice the efficiency!
Will the QA team check every small fix?
Absolutely. No matter how small or big, our QA team helps ensure quality progress.
Is the response time always 1-2 hours?
That's our average, and we always aim for it. Sometimes it's even faster!
Do I still get Email support?
Yes, you do! Email is our primary mode, but remember, you also get live chat for any urgent needs.
