Better day-to-day website experience
A clearer, smoother experience for the people using the site and the team relying on it behind the scenes.
WordPress performance care
WordPress Performance care for businesses that need more from their website
Our Performance care tier is the broadest Care Plan. It builds on Maintenance and Security with wider support for speed, stability, user experience, and the setup behind your website.
It is a strong fit when performance needs ongoing attention alongside maintenance, security, and support, rather than waiting until the site feels slow or frustrating.
Need a one-off improvement first? Start with Speed Optimisation.
Ongoing care where performance matters more
Built for websites where smooth experience, speed, and stronger support have a bigger day-to-day impact.
Better support for experience and responsiveness
Performance is treated as part of the bigger care picture rather than a one-off concern.
A natural step up from lower tiers
Useful when your needs extend beyond Maintenance or Security and broader ongoing support makes sense.
Broader ongoing support
More proactive care around performance, quality assurance, and support when your website has a bigger job to do.
Ongoing performance care
Performance here means more than speed alone
This is not just about chasing scores or making one-off tweaks. Performance includes the lower Care Plan features and adds broader support for speed, responsiveness, quality assurance, and the wider website setup.
For the right business, performance becomes part of ongoing care alongside maintenance, security, and support.
Performance considered ongoing
Part of long-term care rather than something that only gets attention when frustration builds up.
Stronger long-term setup
Support for the wider website setup, not just a quick win that leaves bigger issues untouched.
More joined-up care
Better alignment across support, care, and infrastructure when performance matters more commercially.
If you only need a one-off improvement right now, Speed Optimisation may be the better starting point.
Who Performance suits
A strong fit for businesses that expect more from their website
Performance suits businesses where website experience, stability, and ongoing performance matter more. It is a good fit when broader support makes more sense than treating performance as a one-off task.
It can also suit businesses that need more than core maintenance or security-focused care and want the broadest ongoing option.
Businesses where speed and user experience have a real impact
Websites with more traffic, more demands, or higher expectations
Websites where regular quality assurance and responsiveness matter alongside speed
Teams that benefit from faster average response and greater concurrent work capacity
Not sure if this is the right fit? We can help you work out whether Performance, Security, or Maintenance makes the most sense.
What Performance adds
What you get beyond the lower Care Plans
Performance includes everything in Maintenance and Security. It then adds a wider layer of performance-focused support for websites with higher demands.
That includes broader optimisation, additional quality assurance, and more support capacity as part of ongoing care.
This is ongoing performance-focused care, not just a one-off improvement.
Speed optimisation
Ongoing speed optimisation as part of the broader Care Plan.
Mobile, tablet, and image optimisation
Additional optimisation across mobile and tablet experiences, along with image optimisation.
Additional quality assurance
More quality assurance checks around the wider website experience as part of ongoing care.
Faster response and more capacity
A faster average response and more capacity for concurrent repair requests when the website needs more attention.
Comparing the Care Plans
When Performance becomes the better fit
Maintenance covers core ongoing care. Security includes Maintenance and adds broader security-focused protection. Performance includes both and adds wider support for performance, quality assurance, responsiveness, and support capacity.
Maintenance or Security may be exactly the right fit. Performance makes sense when those broader needs are part of the website's day-to-day requirements.
Maintenance
Dependable core care for businesses that want the essentials handled properly.
Choose Maintenance for dependable core care
A solid foundation for ongoing support
Best when the basics are enough
View Maintenance
Security
Broader security-focused care for websites where stronger protection is the main priority.
Choose Security when stronger protection is the priority
Includes everything in Maintenance
Built for websites that need stronger protection as part of ongoing care
View Security
Performance
The broadest Care Plan, with the lower-plan features plus additional performance-focused support.
Choose Performance when performance and wider support needs matter more
Includes everything in the lower Care Plans
Best fit when the website has a bigger job to do
Compare Care Plans
If you are unsure which tier fits best, we can point you in the right direction.
Performance and hosting
Performance is stronger when the setup behind it makes sense
Website performance is not only about front-end changes. Hosting plays a big part in how smoothly a site runs, how reliable it feels, and how easy it is to support properly over time.
That is why this tier often works even better when performance, hosting, and care are working together.
Better alignment between hosting, support, and care
Fewer weak points across the wider setup
A smoother long-term experience with one team looking after more of the picture
Stronger foundations for websites where performance matters more
You do not need to host with us to benefit from this tier, but the right hosting setup can make a real difference.
Need one-off speed help first?
Sometimes the right first step is one-off speed work
If your main concern is a specific speed issue right now, a one-off Speed Optimisation service may be the better place to start. The Performance tier is better suited to businesses that want performance to be part of a stronger long-term setup.
Start with Speed Optimisation
If you need a specific improvement now, this is usually the clearest first step before deciding whether ongoing care makes sense.
Choose Speed Optimisation for a one-off improvement
Useful when the issue is immediate and specific
See Speed Optimisation
Choose Performance care
Best when you want ongoing support around performance and a stronger long-term setup rather than a one-off fix.
Choose Performance care for ongoing support
Start with one, then move into the other if it makes sense
View the Performance Plan
Not every website needs the top tier straight away. We can help you choose the most sensible next step.
What clients say
What ongoing support looks like in practice
The reviews below show the wider value clients place on responsive support, hosting, maintenance, and ongoing care. They reflect what matters when a website needs more attention over time.
“The team at newt labs have been nothing but incredible when a site I was working with was largely abandoned by its ongoing host and admin. Newt took over a long standing legacy wordpress site, mirgrated it into their hosting with incomplete details, then updated, maintained, and solved a bunch of issues from bots capacity and compatibility that were crippling the site. Fantastic service, great team, do not nesitate to contact Newt if you're in a bind.”
Edward Orr, GameSpace“Newt Labs have been looking after our websites and hosting them for several years. I can't speak highly enough of them. Having worked with other web companies and not been very impressed I was delighted to discover one which gave such great customer service and had such good attention to detail. Quick to respond and definitely know their stuff.”
Diana Ruthven, Barrow Cadbury Trust“We have been using Newtlabs for just under a year and can thoroughly recommend. They are responsive and always available to help with clear proactive advice. We have used many support/hosting companies and Newtlabs are by far the best!”
Merrick Fuller, MR Cricket HockeyFor businesses that need broader ongoing care, that joined-up support can make a real difference day to day.
FAQ
Questions people often ask about the Performance tier
These are some of the most common questions people have before deciding whether the Performance tier is the right fit and when a more complete level of care makes sense.
Still unsure? We can help you work out the most sensible next step.
What does Performance add beyond Security?
Security already includes Maintenance and adds broader security-focused support. Performance includes the lower-plan features. It then adds ongoing speed optimisation, mobile and tablet optimisation, image optimisation, additional quality assurance, and more support capacity.
Does every website need the Performance tier?
No. Maintenance and Security remain good choices when their level of care matches what your website needs. Performance is for businesses that need the broadest Care Plan and want the additional performance-focused support it provides.
Is Performance only for high-traffic websites?
No. Higher traffic can be one reason to consider it, but traffic alone does not determine the right Care Plan. Performance can also make sense when experience, responsiveness, stability, and broader support matter more to the business.
Do I need to host with you for Performance care?
No. You can still benefit from this tier without hosting with us. That said, the right hosting setup can help performance care work even better.
Where do I compare plans and sign up?
Use the Care Plans comparison to see Maintenance, Security, and Performance side by side and choose the level that best fits your website.
Your next step
Ready to choose a stronger long-term setup?
If Performance fits what your website needs, compare the Care Plans and choose it from the plan comparison.
If you are still unsure, use the Care Plan enquiry. We can help you decide whether Performance, Security, or Maintenance is the better fit.
Compare the three Care Plans
Choose Performance if the broader level fits
Ask for guidance if you are still unsure
Choose the clearest next step
See how Performance fits alongside Maintenance and Security, or tell us a little about your website and we will point you in the right direction.
You do not need to choose the top tier unless it genuinely fits what your website needs. Need a one-off improvement first? Start with Speed Optimisation.