WordPress care plans

Choose the right WordPress care plan for your website

Compare the main care plan options, see what fits best, and get started with ongoing support that helps keep your website updated, secure, and properly looked after over time.

Whether you want a solid starting point, stronger protection, or a more complete long-term setup, you can compare the options and choose the level of care that fits best.

Clear plan choices

See the difference between Maintenance, Security, and Performance at a glance.

Built for ongoing support

Move from reactive fixes to a steadier monthly setup.

Straightforward next step

Choose a plan and move into checkout, or get help if you are unsure.

Choose the option that feels like the best fit today. If your needs change later, we can help you adjust.
Illustration of a website manager using a laptop with icons for maintenance, support, security, scheduling, updates, and performance monitoring.
Choose your level of care

Compare the care plans and choose the best fit

Each plan is designed to give you a clearer, more dependable way to look after your website. Start with the level of support that fits your site best today, then build from there if needed.

Choose monthly or save up to £480 with yearly billing.

Core care

Maintenance

£79/mo

Month-to-month, ex VAT

A solid starting point for websites that need reliable monthly care and ongoing support.

Managed updates and routine checks Backups, monitoring, and day-to-day care A dependable option for keeping your website looked after Best for businesses that want a strong core setup

A good fit if you want the essentials handled properly each month.

Most complete

Performance

£179/mo

Month-to-month, ex VAT

The most complete option for businesses that want a more proactive long-term setup.

Everything in the lower plans More complete all-round care Better suited to websites where performance and stability matter Ideal for businesses that want a more hands-off setup

Best for businesses that want the strongest long-term option from the start.

Not sure which one is right? Start with the closest fit. We can help you adjust later if your website needs more support.

Why care plans matter

Why ongoing care makes life easier

A care plan is not just about keeping plugins updated. It gives you a more reliable way to look after your website over time, with less firefighting, less back and forth, and more confidence that the important things are being handled.

Illustration of a website owner monitoring a WordPress dashboard with alerts, checks, and support icons to help spot issues earlier.

Less firefighting

Problems are easier to spot earlier, and the website is less likely to be left until something goes wrong.

Illustration of two support team members working together on the same WordPress website over time, with continuity and calendar icons.

More continuity

You are not starting from scratch each time. The same team supports the website over time and gets to know how it works.

Illustration of a calm website owner using a WordPress care dashboard with regular checks, security, calendar, and ongoing support icons.

A calmer setup

Instead of reacting to issues one by one, you have a clearer, steadier way to keep the website looked after month after month.

For many businesses, a care plan becomes the simpler option once the website starts to matter day to day.

Quick comparison

See the main differences at a glance

If you are comparing options side by side, this gives you a quick view of how the plans build from core care to broader protection and a more complete long-term setup.

Included / Best Fit Maintenance Security Performance
Managed updates and routine checks Yes Yes Yes
Backups and monitoring Yes Yes Yes
Ongoing monthly care Yes Yes Yes
Security focus Core Stronger Stronger
Performance focus Core More support Strongest
Best for A reliable starting point More protection and peace of mind A more complete long-term setup

You do not need to get this perfect on day one. Start with the closest fit, and we can help you adjust if your needs change.

Detailed comparison

Compare what’s included in each plan

Every care plan includes the core maintenance, monitoring, backups, and support needed to keep a WordPress website looked after. Security adds stronger protection and support for more complex websites, while Performance adds our broadest optimisation and service level.

Prices shown are the starting rates for each plan when billed yearly, excluding VAT. Use the plan selector above to compare Standard and Hosted options, monthly or yearly.

Core care and maintenance

Included Maintenance From £69 / mo Security Most popular From £99 / mo Performance From £149 / mo
Weekly WordPress updates Included Included Included
Daily offsite backups Included Included Included
Daily security checks Included Included Included
Every-minute uptime monitoring Included Included Included
Repairs, up to 30 minutes Included Included Included
Detailed repair notes Included Included Included
Monthly report Included Included Included
Email support Included Included Included
Weekly performance check Included Included Included
Broken link monitoring Included Included Included
Weekly spam cleanup Included Included Included
Google Analytics connected Included Included Included

Security and protection

Included Maintenance Security Performance
Security hardening Not included Included Included
Web Application Firewall (WAF)* Not included Included on hosted plans Included on hosted plans
Malware removal Not included Included Included
Server-side malware scanner Not included Included Included
Audit logs Not included Included Included
Security checks every 6 hours Not included Included Included
Extra backup location* Not included Included on hosted plans Included on hosted plans

Support for more complex websites

Included Maintenance Security Performance
Small tasks, up to 15 minutes Not included Included Included
eCommerce site support Not included Included Included
Membership site support Not included Included Included
Advanced site support Not included Included Included

Performance and optimisation

Included Maintenance Security Performance
Speed optimisation Not included Not included Included
Mobile and tablet optimisation Not included Not included Included
Image optimisation Not included Not included Included
Content Delivery Network (CDN)* Not included Not included Included on hosted plans
Quality assurance checks Not included Not included Included

Service levels

Service level Maintenance Security Performance
Average response time 8 hours 8 hours 4 hours
Repair requests at a time 1 job at a time 1 job at a time Up to 3 jobs at a time
Managed hosting available Fully Managed Cloud Hosting Higher-Spec Managed Hosting High-Capacity Managed Hosting
Free hosting for extra sites Not included Included Included

* Available on hosted care plans only.

Managed hosting

Managed hosting levels

Hosted care plans include a managed hosting level matched to the plan, with infrastructure designed for different website sizes, traffic levels, and demands.

All hosted options are fully managed by Newt Labs, with faster infrastructure, stronger security, and room to scale as your website grows.

Hosting resource Fully Managed Cloud Hosting Higher-Spec Managed Hosting High-Capacity Managed Hosting
Memory (RAM) 2GB 4–8GB 16–32GB
CPU 1 Premium AMD CPU 2–4 Premium AMD CPUs 8 Premium AMD CPUs
Storage 50GB NVMe SSD 80–160GB NVMe SSD 320–400GB NVMe SSD
Data transfer 2TB per month 4–5TB per month 6–10TB per month
Estimated monthly visits ~50,000 ~100,000–200,000 ~300,000–600,000

Visit estimates are guidelines. Actual usage depends on page size, caching, traffic patterns, and bot activity.

Hosted plan features marked with an asterisk in the comparison above are included only when managed hosting is added to the relevant care plan.

Not sure which level you need?

Start with the plan that looks closest to your needs. If you are unsure about the level of support or hosting your website needs, we can review it with you before you commit.

Scope and clarity

Clear support, with sensible boundaries

Our care plans are built to keep your website updated, supported, and properly looked after over time. That includes the kind of routine monthly care that helps prevent problems, keeps things running smoothly, and gives you a more dependable support setup.

Some work naturally sits outside routine care, such as larger one-off tasks, bigger changes, or wider project work. When that happens, we will point you to the right route clearly rather than leaving things vague.

1

What care plans are designed for

Ongoing monthly care, regular checks, routine support, and a steadier long-term setup.

2

When a different route may make more sense

Larger one-off changes, broader development work, or project-based tasks that go beyond routine care.

3

How we handle it

We keep things clear, explain what fits within the plan, and guide you when something needs a different route.

The goal is clarity, not catch-outs. If something sits outside routine care, we will tell you clearly and help you find the best next step.
Joined-up support

Want a simpler long-term setup?

A care plan gives you ongoing support and monthly care. For some businesses, it works even better when hosting is looked after by the same team too.

When support, maintenance, and hosting are joined up, there is less back and forth, fewer loose ends, and a clearer path when something needs attention.

1

One team, fewer handoffs

You are not left chasing different providers to work out who is handling what.

2

A cleaner support setup

Hosting and care under one roof can make the website easier to manage over time.

3

A stronger long-term option

It is not the right fit for everyone, but for some businesses it becomes the simplest way to keep everything better looked after.

You do not need to host with us to choose a care plan. This is simply an option for businesses that want a more joined-up setup.

Illustration of a support team managing hosting, maintenance, security, and website support together through one connected WordPress care setup.
Not ready for monthly care?

Not ready for a monthly plan yet?

That is completely fine. Many businesses start with one specific issue, fix, or change before deciding whether ongoing care makes sense.

If you need help now but are not ready to commit to monthly support, you can still get the website moving in the right direction and come back to a care plan later if it feels like the better fit.

Illustration of a person repairing a broken WordPress website layout with a wrench, warning icon, and repair tools.

Website Repair

For broken pages, errors, plugin conflicts, and website issues that need sorting out.

Website Repair →
Illustration of a person reviewing WordPress security with shield, lock, checklist, and malware warning icons.

Malware Removal

For hacked websites, suspicious behaviour, warnings, or urgent cleanup work.

Malware Removal →
Illustration of a person improving WordPress website speed with performance gauges, charts, and optimisation controls.

Speed Optimisation

For websites that feel slow and need practical performance improvements.

Speed Optimisation →
Illustration of a person editing a WordPress website layout with a pencil, checklist, and update tools.

Website Changes

For updates, tweaks, and grouped improvements that go beyond a simple fix.

Website Changes →

A lot of long-term client relationships start with one smaller job first.

Trust and proof

Trusted by businesses that want dependable long-term support

Choosing a care plan is not just about features. It is about knowing your website is in safe hands, the support feels clear, and the long-term value makes sense.

“We have been with Newt Labs for a few years now and it's one of the best business decisions we have made. Their Word Press Care Plan consisting of maintenance, security and support gives us total peace of mind; and their willingness to go above and beyond is impressive. I cannot fault this company.”

5/5 Google review
Patsy Hanson, Vemco Consulting

“Newt Labs have been looking after our websites and hosting them for several years. I can't speak highly enough of them. Having worked with other web companies and not been very impressed I was delighted to discover one which gave such great customer service and had such good attention to detail. Quick to respond and definitely know their stuff.”

5/5 Google review
Diana Ruthven, Barrow Cadbury Trust

“The team at newt labs have been nothing but incredible when a site I was working with was largely abandoned by its ongoing host and admin. Newt took over a long standing legacy wordpress site, mirgrated it into their hosting with incomplete details, then updated, maintained, and solved a bunch of issues from bots capacity and compatibility that were crippling the site. Fantastic service, great team, do not nesitate to contact Newt if you're in a bind.”

5/5 Google review
Edward Orr, GameSpace

The right care plan should feel clear before you buy, not confusing until after.

Getting started

Getting started is simple

Once you have chosen the plan that feels like the best fit, the next step is straightforward. The goal is to help you get set up clearly, without adding unnecessary friction to the process.

1

Choose the closest fit

Pick the plan that best matches your website, priorities, and the level of ongoing support you want.

2

Go through checkout

Use the plan button to get started and move through the checkout process clearly and quickly.

3

Move into onboarding

Once you are signed up, we help you get set up properly so your website has the right level of care in place.

You do not need to work everything out in advance. Start with the closest fit, and we can help guide the setup from there.

Illustration of a three-step care plan signup process showing plan selection, checkout, and onboarding with connected panels and check icons.
Ready to get started?

Choose the care plan that fits best and get started

If you are ready for a more dependable way to look after your website, choose the plan that feels like the best fit and take the next step.

If you are still unsure, that is fine too. You can ask for guidance before getting started.

You do not need to get everything perfect before you begin. Start with the closest fit, and we can help from there.

FAQs

Questions people often ask before choosing a care plan

If you are weighing up your options, these are some of the most common questions people ask before getting started.

Friendly support agent beside a WordPress dashboard with care plan support icons, showing help and guidance for choosing the right website care plan.
Do I need a monthly plan to work with Newt Labs?

No. You can start with one-off help first if that makes more sense. Many businesses do that before moving into ongoing care later.

How do I know which plan is right for me?

Start with the plan that feels closest to your website’s needs today. If you are unsure, we can help you choose the best fit.

Do I need to host with you as well?

No. You can choose a care plan without moving your hosting. Hosting is simply an option for businesses that want a more joined-up setup.

What if I need something bigger than routine monthly care?

If something sits outside routine care, we will explain that clearly and point you to the right route for that work.

Can I change plans later?

Yes. If your website needs a different level of support over time, we can help you adjust.

The goal is to make the next step feel clear, not leave you guessing.