Applies to
Website visitors and users.
Legal
Terms of Use
These terms explain the rules for using the Newt Labs website. They cover how visitors may browse, read, share, submit information, and interact with the public parts of the site.
They apply to website use only. Paid services, support work, care plans, hosting, projects, and client work are covered separately in our service terms and related policies.
Looking for the rules that apply to paid work? Read our Terms of Service.
Last updated
01 September 2026
Questions
If anything is unclear, please contact Newt Labs.
Contact Newt Labs →Coverage
What these terms cover
These Terms of Use apply when you use the Newt Labs website. That includes browsing pages, reading content, clicking links, submitting forms, and using any public features on the site.
They do not replace the terms that apply to paid work. If you buy a service, join a care plan, use our hosting, request support, start a project, or enter a partner or affiliate arrangement, separate terms may also apply.
Covered here
Using the public Newt Labs website, reading website content, submitting forms, following links, and interacting with public website features.
Covered separately
Paid services, support work, maintenance plans, hosting, projects, refunds, service scope, partner terms, and affiliate terms.
Useful related pages
Terms of Service, Scope of Service, Privacy Policy, Cookies Policy, and the main Legal page.
Plain-English summary
At a glance
Here are the main points in plain English. The full terms below give more detail, but this summary should help you understand the basics before you read on.
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Use the website responsibly
Please use the Newt Labs website lawfully, fairly, and in a way that does not harm the site, our systems, or other users.
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Do not misuse the site
Do not scrape content, send spam, submit false information, attempt unauthorised access, introduce malware, or do anything that could affect website performance or security.
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Website content is general guidance
We aim to keep our website clear and useful, but website content may change and may not apply to every business, website, or situation.
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Service terms are separate
Service pages may describe what we offer, but paid work, support scope, hosting, plans, projects, refunds, and client responsibilities are covered separately.
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Our content and brand are protected
The wording, layout, branding, graphics, and original materials on this website are owned by or licensed to Newt Labs unless stated otherwise.
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Privacy and cookies have their own policies
How we handle personal data and cookies is explained in our Privacy Policy and Cookies Policy.
This summary highlights the main points, but the full Terms of Use still apply.
Company details
Who these terms are with
This website is operated by Newt Labs Ltd, a UK-based WordPress support, maintenance, hosting, security, and performance business.
When these terms refer to “Newt Labs”, “we”, “us”, or “our”, they mean Newt Labs Ltd.
For service-specific questions, please check the Terms of Service or contact us before ordering.
Company name
Newt Labs Ltd
Company number
11777807
Registered office
22 Sheepwash Way, Longstanton, Cambridge, CB24 3GZ, United Kingdom
VAT number
316595975
Contact email
Website use
Using the Newt Labs website
The Newt Labs website is provided so visitors can learn about our services, read useful information, contact us, request support, and access public resources.
By using the website, you agree to use it lawfully, responsibly, and in a way that does not damage, disrupt, overload, or misuse the site, our systems, or other users’ access.
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You may use the website to
Browse pages, read content, follow links, submit forms, request information, and contact Newt Labs.
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You are responsible for your use
Please make sure your use of the website is lawful, fair, accurate, and not harmful to the site, Newt Labs, or anyone else.
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Private access, if provided
If we ever provide access to a private area, account, protected resource, or login-based feature, you must keep those access details secure and not share them without permission.
These terms cover normal website use and explain the types of activity that are not allowed.
Rules of use
Acceptable use
Please use the Newt Labs website in a lawful, fair, and responsible way. You must not use the website in a way that harms the site, affects other users, interferes with our systems, or attempts to access anything you are not authorised to access.
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You must not misuse the website
Do not use the website for unlawful, fraudulent, abusive, harmful, or misleading purposes.
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You must not interfere with the site
Do not damage, disrupt, overload, scan, test, or interfere with the website, our systems, servers, security, hosting, or networks without permission.
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You must not submit harmful code
Do not upload, send, introduce, or attempt to introduce malware, viruses, spyware, scripts, bots, or any other harmful code.
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You must not scrape or harvest content
Do not use scraping tools, data mining tools, automated extraction, AI crawlers, bots, or similar systems to copy, collect, reuse, or train on website content without permission.
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You must not abuse forms or contact routes
Do not submit spam, false information, misleading requests, malicious enquiries, abusive messages, or automated form submissions.
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You must not break the law
Do not use the website in a way that breaches applicable law, including the Computer Misuse Act 1990.
Site protection
We may restrict, block, or investigate activity that appears to misuse the website or put the site, our systems, or other users at risk.
Website information
Information on this website
We aim to keep the Newt Labs website clear, useful, and reasonably up to date. The information on this site is provided for general guidance and may change from time to time.
Website content, articles, service pages, and pricing information may not apply to every website, business, setup, or situation. Exact scope, timing, inclusions, pricing, and responsibilities may depend on the service, plan, quote, checkout terms, or written agreement.
If you are unsure what applies to your situation, please contact us before ordering or relying on a specific service description.
General guidance
Content on this website is provided to help visitors understand Newt Labs, our services, and common WordPress support topics. It should not be treated as legal, financial, or specialist professional advice.
Service descriptions
Service pages explain the general nature of what we offer. They do not replace the specific terms, scope, quote, or agreement that applies to paid work.
Pricing and availability
Prices, plan details, service descriptions, and availability may change. Existing clients may also have different agreed terms, legacy arrangements, or plan details.
Content and brand
Intellectual property
Unless stated otherwise, the content and materials on the Newt Labs website are owned by or licensed to Newt Labs. This includes the wording, layout, design, branding, graphics, images, icons, downloads, page structure, and original materials.
You may browse the website and share links to our pages in a normal, fair, and lawful way. You must not copy, republish, resell, adapt, or commercially reuse our website content or brand materials without permission.
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What is protected
Our website content, branding, logo, page layouts, graphics, written materials, downloads, and original resources.
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What is allowed
Normal browsing, reading, saving links, and sharing links to our public pages in a fair and lawful way.
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What is not allowed
Copying, republishing, reselling, scraping, adapting, or using Newt Labs content, branding, or materials as your own without written permission.
If you would like to quote, reuse, or reference something from the site, please contact us first so we can confirm what is allowed.
Links
External links and links to this website
The Newt Labs website may link to third-party websites, tools, platforms, articles, or resources. These links are provided to be helpful, but we do not control those websites and are not responsible for their content, security, availability, privacy practices, or terms.
You may link to public pages on the Newt Labs website in a normal, fair, and lawful way. Any link to our website must not misrepresent your relationship with Newt Labs, suggest false endorsement, damage our reputation, or appear on unlawful, harmful, or misleading websites.
Links from our website
Some pages may link to third-party websites, tools, services, or resources. You should check their own terms and privacy policies before using them.
Links to our website
You may share or link to our public pages where it is fair, lawful, and not misleading.
Partner and affiliate links
If you are linking to Newt Labs as a partner or affiliate, separate partner or affiliate terms may also apply.
Link removal
We may ask for links to be removed if they misuse our brand, imply a relationship that does not exist, or appear in a context that could harm Newt Labs.
Submitted information
Forms, enquiries, and submitted information
If you submit a form, message, audit request, support enquiry, or other information through the Newt Labs website, please make sure the information you provide is accurate, relevant, and lawful.
We may ignore, reject, delete, or choose not to respond to enquiries that appear false, abusive, automated, irrelevant, misleading, malicious, or inappropriate.
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Please provide accurate details
Any information you submit should be true, current, and relevant to your enquiry or request.
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Do not misuse contact routes
Please do not submit spam, abusive messages, false requests, automated enquiries, harmful content, or information designed to mislead or disrupt.
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Avoid unnecessary sensitive information
Please do not send sensitive or special category information through general website forms unless it is genuinely needed for your request.
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Personal data
How we handle personal data is explained in our Privacy Policy.
If you are not sure whether certain information is needed, contact us first and we can advise what to send.
Privacy and cookies
Privacy and cookies
Using the Newt Labs website may involve cookies and the handling of personal data, especially if you submit a form, contact us, request support, or interact with website features.
The full details are covered in our separate Privacy Policy and Cookies Policy.
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Privacy Policy
Explains what personal data we collect, how we use it, when we may share it, and what rights you have.
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Cookies Policy
Explains how cookies and similar technologies may be used on the website.
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These Terms of Use
Explain the rules for using the website. They do not replace our Privacy Policy or Cookies Policy.
If your question is about how your information is handled, the Privacy Policy is the best place to start.
Availability
Website availability and responsibility
We aim to keep the Newt Labs website available, useful, and working properly. However, we cannot guarantee that the website will always be available, uninterrupted, secure, error-free, or suitable for every browser, device, location, or setup.
We may update, change, suspend, restrict, or remove access to all or part of the website when needed. This may happen for maintenance, security, improvements, content updates, business reasons, or technical issues.
These Terms of Use apply to the public website. Service delivery, support scope, hosting, and paid work are covered by the relevant service terms.
Website access
The website is provided on an as-available basis. Access may be interrupted, restricted, or unavailable from time to time.
Website content
We aim to provide clear and useful information, but we do not guarantee that all website content will always be complete, current, or suitable for every situation.
Website use
To the fullest extent permitted by law, Newt Labs is not responsible for loss or damage arising from use of the website, inability to access the website, or reliance on general website content.
Paid services
Different terms may apply if you order a service, join a care plan, use our hosting, or work with us directly.
Updates
Changes to the website or these terms
We may update the Newt Labs website from time to time. This may include changing pages, content, links, forms, features, service information, pricing information, or legal pages.
We may also update these Terms of Use when needed. When we do, the latest version will be published on this page with an updated date. By continuing to use the website after changes are made, you agree to the latest version of these terms.
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Website changes
We may add, remove, update, or change parts of the website as the business, services, and website content evolve.
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Access restrictions
We may restrict, block, or suspend access to the website, or parts of it, if we believe there is misuse, abuse, unlawful activity, security risk, or technical risk.
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Terms updates
We may update these Terms of Use to reflect changes to the website, our business, our legal requirements, or how the site is used.
Please review these Terms of Use from time to time so you are aware of the latest version.
Jurisdiction
Governing law
These Terms of Use are governed by the laws of England and Wales.
Any dispute relating to these Terms of Use, or to the use of the Newt Labs website, will be handled by the courts of England and Wales, unless the law requires otherwise.
Applicable law
England and Wales
Relevant courts
Courts of England and Wales
Applies to
Use of the Newt Labs website and these Terms of Use
Questions?
Questions and related legal pages
If you have a question about these Terms of Use, or you are not sure which legal page applies, please contact Newt Labs and we will point you in the right direction.
For questions about paid services, support scope, privacy, cookies, or other legal matters, the related pages below may be more useful.
Questions about these terms
Contact Newt Labs if you have a question about using the website or anything covered by these Terms of Use.
These Terms of Use cover website use. If your question is about a service, plan, order, or agreement, one of the related legal pages may be the better place to start.
