Get Started

Choose the best way to get started with Newt Labs

If you want help from Newt Labs but are not sure where to start, we can help you choose the right route.

Whether you need help with one issue, want ongoing care, need a website audit, or are planning a bigger project, choose the route that fits best. If you are unsure, we can help.

Clear next steps based on where you are now A simple way to move forward without second-guessing Options for one-off help, ongoing care, audits, and website projects

Not sure which route fits you best? We will help you choose.

Illustration of two people choosing the best way to get started with Newt Labs, with connected cards for support enquiries, care plans, audits, projects, and contact.
Get website help

Choose the best way to get started

You might need help with one issue now, be thinking about ongoing care, want a website audit, or be planning a bigger project. Choose the option that feels closest to what you need, and we will help from there.

Illustration of a website owner considering ongoing WordPress care, with maintenance, security, performance, hosting, and support icons.

Care Plan Enquiry

Best if you want ongoing WordPress support but would like advice before choosing a care plan.

Ask About Care Plans →
Illustration of a website owner reviewing a WordPress audit dashboard with security, performance, hosting, and health check indicators.

Free WordPress Audit

Best if you want a clearer picture of your website before deciding what support or improvements make sense.

Start with a Free Audit →
Illustration of a website owner planning a larger website project, with design, layout, brief, and website structure icons.

Website Project Brief

Best if you are planning a rebuild, redesign, new WordPress website, or another larger project.

Start a Website Project →
Illustration of a website owner sending a general enquiry, with email, chat, question, and contact icons.

Contact Newt Labs

Best if your question does not fit one of the routes above, or you would rather send a general message first.

Contact Newt Labs →
Illustration of a website owner comparing WordPress support options, including repairs, care plans, performance, and audits.

Browse Support Options

Best if you want to compare one-off services, care plans, or the main support options before deciding.

View Support Options →

You do not need to choose perfectly. Start with the closest route and we will help point you in the right direction.

Need help choosing?

Not sure which route is right?

That is completely normal. Start with the option that feels closest to where you are now.

1
Need help with a website issue?

If you know what you need, browse One-Off Services first. If you are unsure which service fits, use the One-Off Support Enquiry.

2
Interested in ongoing support?

Compare Care Plans directly if you are ready to choose. Use the Care Plan Enquiry if you want advice first.

3
Want clarity before deciding on ongoing support?

Start with a Free WordPress Audit to see the main risks, issues, and opportunities before deciding what to do next.

4
Planning a bigger website project?

Use the Website Project Brief for rebuilds, redesigns, new websites, and larger pieces of WordPress work.

5
If none of those feel right

Send a general message and we will help point you toward the right route.

You do not need a technical diagnosis before taking the next step.

What happens next

Getting started should feel simple

Once you choose the route that fits best, we help you take the next step clearly and without unnecessary back and forth.

1

Tell us what is going on

Choose the route that feels right and share a little about what you need.

2

We point you in the right direction

If anything needs clarifying, we will help you work out the most sensible next step.

3

You know what happens next

Once we understand what you need, we make the next step clear.

You do not need to know all the technical details before getting started.

Illustration showing a three step WordPress support process from enquiry, to recommendation, to a resolved website.
Why it feels easier

Clear guidance without unnecessary pressure

Choosing the next step should not feel confusing or high pressure. We keep things clear and help you move forward in a way that makes sense.

Clear guidance

You get a straightforward next step, not more confusion.

No pressure to rush

You can start with the option that fits where you are now.

A calmer way to move forward

Whether you want clarity first or are ready to act, we help make the process feel easier.

“Newt Labs have been looking after our websites and hosting them for several years. Quick to respond and definitely know their stuff.”

Diana Ruthven
Need support first?

Need help with something now?

That is fine too. Sometimes the best next step is simply getting help with what is in front of you.

If you need support first, we can help you move forward and point you to the right longer-term option later if it makes sense.

You do not need to commit to a plan before getting help.

Questions before you choose

Questions people ask before choosing a route

If you are still deciding where to start, these are usually the questions that help make the next step clearer.

Illustration of a website owner reviewing route options and common questions before choosing the best way to get website help.

If none of the options feels quite right, sending a general message is always fine.

Do I need to know exactly what I need before getting started?

No. Choose the route that feels closest. If you know what service or plan you need, choose it directly. If you are unsure, use the relevant enquiry route. If none of the routes fit, send a general message.

Should I send an enquiry or browse services first?

Send an enquiry if you want guidance before choosing. Browse the support options first if you would rather understand the main one-off services, care plans, and support routes. If you already know what you need, you may be able to order a one-off service or choose a care plan directly.

Should I start with a Free Audit or go straight to Care Plans?

Start with a Free Audit if you are being proactive and want a clearer picture of your website before deciding on ongoing support. Use the Care Plan Enquiry if you already know you want help choosing a plan.

Can I get help first without committing to a plan?

Yes. If you need support first, you can start there and look at longer-term options later if it makes sense.

Move forward with confidence

You do not need to have everything figured out before taking the next step

Choose the route that feels right for where you are now, and we will help you move forward clearly.

Need help with one issue? Explore one-off services Want ongoing support? Compare care plans Want a proactive check first? Start with a free audit Planning bigger website work? Start a project brief
Illustration of a friendly consultation showing a clear next step for website support, with chat, audit, care, and project icons around a completed progress dashboard.
Get Website Help Explore One-Off Services Compare Care Plans

A clear next step is better than waiting until everything feels perfect.