Something is broken or not working properly
Pages fail, plugins conflict, forms stop working, or the site becomes unreliable.
If your site is down or seriously disrupted, see our Emergency WordPress Support page for help choosing the right route.
Newt Labs helps London businesses fix WordPress problems, make website changes and keep their sites looked after over time. Choose one-off help or a care plan if you know what you need, or ask us for guidance if you are unsure.
Most people do not start by looking for a specific service. They start because something is not working, the website is becoming hard to manage, or they want a more dependable team behind it.
Pages fail, plugins conflict, forms stop working, or the site becomes unreliable.
If your site is down or seriously disrupted, see our Emergency WordPress Support page for help choosing the right route.
Updates, fixes, and small changes keep piling up and nobody is properly staying on top of them.
Something needs attention, but you are not sure whether it needs a repair, a change or another kind of support.
Sometimes the real need is ongoing support from a team that can keep things running smoothly.
You do not need to diagnose the problem first. Just tell us what is going on and we will help point you in the right direction.
Some businesses need help with a specific issue right now. Others want ongoing support or a more joined-up setup. Start with the option that fits best today.
For broken pages, website issues, fixes, and changes that need attention now.
For businesses that want regular support, maintenance, monitoring, and a more dependable long-term setup.
For businesses that want fewer moving parts and one team looking after the website more fully.
Not sure which route fits best? Ask us for guidance and we will point you in the right direction.
When your website matters, you want support that feels clear, reliable, and easy to work with. Newt Labs helps London businesses with practical WordPress support, straightforward communication, and a stronger long-term approach.
Straightforward advice and sensible next steps.
Help that is handled properly, whether you need a fix now or support over time.
If you choose ongoing care, one team can get to know your website and support it over time.
Based in Cambridge, Newt Labs supports businesses in London and across the UK.
If you know what you need, start with a one-off service or care plan. If you are unsure, tell us what is happening and we will help you find the right route.
Start with the one-off service or care plan that fits your website. If you are unsure, tell us what you need help with.
Tell us about your website and what needs attention. We will review the details and clarify anything needed before work is agreed.
Once the requirements are clear, you can decide how to proceed with the appropriate service or plan.
Clear advice first. No confusing process.
When businesses need WordPress support, they want more than a quick fix. They want responsive help, reliable follow-through, and a team they can trust to look after the website properly.
“Newt Labs have been looking after our websites and hosting them for several years. I can't speak highly enough of them. Having worked with other web companies and not been very impressed I was delighted to discover one which gave such great customer service and had such good attention to detail. Quick to respond and definitely know their stuff.”
Diana Ruthven, Barrow Cadbury Trust“Steven has looked after our site for many years now. Without fail, he is responsive, personable and caring. He always explains everything in clear terms and we have absolute trust in his capabilities and approach. We recommend Newtlabs without hesitation. Thank you Steven”
Paula Briggs, AccessArt“Have worked with Newt Labs for a few years and they've been fantastic – outstanding service, quick and helpful responses to all queries. Thank you!”
Boris Jardine, FleaglassQuick responses. Helpful support. One team you can rely on over time.
If you are looking for WordPress support in London, you may not know exactly what kind of help you need yet. These are some of the questions people often ask before taking the next step.
No. You can choose a one-off service for a specific issue without signing up for a care plan. You can explore ongoing support later if it makes sense.
Yes. Just tell us what is going on with the website and we will help you work out the best next step.
No. Newt Labs is based in Cambridge and supports businesses in London and across the UK.
We help with broken pages, website fixes, malware issues, speed problems, updates, and ongoing care.
Yes. You can get one-off help and choose care plans without moving your website to Newt Labs. Hosting is also available if you would prefer it to be managed alongside your ongoing care.
You do not need a perfect brief or technical explanation before getting in touch.
Choose one-off help for a specific issue or task, or explore our care plans if you want regular maintenance and support. If you are not sure which route fits, we can help you decide.
Not sure what fits? Ask us for guidance.
Dependable support and a team you can rely on over time.