Strange redirects or unexpected pages
Visitors are sent elsewhere or pages appear that you did not create.
WordPress malware removal
WordPress malware removal for hacked or infected websites
If your WordPress website has been hacked or shows signs of infection, get help with the immediate problem.
Newt Labs provides one-off malware removal for compromised WordPress websites. If you are unsure whether malware is the cause, ask before booking.
Choose malware removal if you have signs of a hack. Ask first if the cause is unclear.
Help for suspected infections
A direct route when warnings or suspicious changes point to a compromise.
Plain-English communication
Understand what we find and what happens next.
Cleanup and recovery support
Address malware and problems linked to it.
Options for ongoing protection
Review security and care after the immediate issue.
Common warning signs
Signs your WordPress site may be hacked or infected
Something does not have to be obviously broken for malware to be present. If you are seeing any of the signs below, it is worth acting quickly.
Security warnings or blacklisting
Browsers, hosts, or tools flag your site as unsafe.
Spam content or hacked forms
Unwanted links, adverts, or strange content appear.
Unknown users or admin changes
Accounts or settings change without your input.
Sudden issues without a clear reason
The site becomes unstable or behaves unpredictably.
Previous malware problems
If the same problem returns after cleanup, the site may have been compromised again or an issue may remain unresolved.
If this looks familiar, you are in the right place.
What getting help can do
Get your website back under control
The aim is to deal with the infection, address affected areas and explain what needs attention next.
Clean up the immediate problem
Remove identified malware and deal with affected parts of the website.
Understand what we found
Get a clear explanation of the issues identified.
Address disruption linked to the infection
Work towards restoring normal website behaviour.
Know what to do next
Understand which further checks or security improvements may be needed.
You do not need a full diagnosis before taking action.
Start malware removal
Get help with a hacked or infected WordPress website
If your website shows signs of compromise, choose the one-off service below. If you are unsure whether malware is involved, ask before ordering.
WordPress Malware Removal
Suitable when your site shows malware warnings, unexpected redirects, spam content, unfamiliar users or other signs of compromise.
£149
One-off malware removal, ex VAT
- Help with a hacked or infected WordPress website
- Clear communication in plain English
- Practical cleanup and recovery support
- Guidance on the right next step after the urgent issue is handled
Ask before booking
If you are unsure whether malware is involved, describe the symptoms before ordering. We can help you choose the appropriate route.
- You cannot tell whether malware is involved.
- You are choosing between malware removal and website repair.
- You cannot access the site and want to check how to proceed.
Why businesses trust Newt Labs
Calm, reliable help when something has gone wrong
When your website may be compromised, it helps to know what support will look like.
Plain-English communication
Know what is being worked on without having to decipher technical jargon.
Focused malware help
Get help with the suspected compromise rather than a general website overhaul.
Practical next steps
Know which issues need attention after the immediate cleanup.
Choice about ongoing care
Review security and maintenance options if you want continued help.
“Steven and his team have done a great job with recovering our site from a hack and providing ongoing WordPress security and support. I feel totally confident about our site's integrity in future now. Recommended.”
Rob Chant
Clear communication
Calm support
A practical next step
How it works
A simple path to getting your site sorted
You can take the next step without overthinking it.
1
Choose malware removal or ask first
Book the one-off service, or tell us what is happening if the cause is unclear.
2
We review the problem and carry out the cleanup
We assess the reported issue and work on removing the malware.
3
Understand what comes next
We explain what was found and which further steps may be needed.
If anything needs adjusting, we will guide you.
What malware removal solves
Cleaning up the problem is the first step
Malware removal focuses on dealing with an existing infection. It is not the same as ongoing security and maintenance.
Identifying and removing malicious code
Unwanted changes linked to the infection
Recovery support for affected site areas
Provide ongoing monitoring and updates
Prevent every future attack
Fix unrelated website problems
Once the infection is dealt with, it is worth reviewing how the site is protected.
After cleanup
Keep your website safe once it is back under control
Once the immediate issue has been dealt with, review the steps that can reduce the risk of another compromise.
Keep software updated
Review WordPress, plugin and theme updates, and replace unsupported software.
Check your backups
Make sure you have usable backups and know how to restore them.
Review access and security
Check user accounts, permissions and security settings for anything that no longer belongs.
Decide on ongoing support
Compare care plans if you would rather have help with regular upkeep.
These measures can reduce risk, but no setup can prevent every attack.
Other helpful routes
Not sure if this is malware?
You do not need to get it exactly right.
WordPress support
Explore the wider range of WordPress support options.
See WordPress Support →
Website repair
Get help with broken pages or errors when there are no signs of compromise.
See Website Repair →
WordPress security
Explore ongoing protection and ways to reduce future risks.
See WordPress Security →
All one-off services
Browse other one-off fixes if malware removal is not the right fit.
See One-Off Services →We will help you get to the right solution.
FAQs
Questions before you book malware removal
You can still take action if you do not know the cause or cannot access your WordPress dashboard.
You do not need to have everything worked out before getting help.
How do I know if my site has malware?
Unexpected redirects, spam, unfamiliar users and security warnings can indicate a compromise, but they can have other causes too. If you are unsure, ask us before booking.
What if my host or browser has flagged my site?
Keep a note of the exact warning and tell us when you book or enquire. A warning is a reason to investigate, but it does not confirm malware on its own.
What if I cannot log in to WordPress?
Tell us in your order or enquiry. We can explain what information or access is needed to look into the problem.
What if I need website repair instead?
If your site has broken pages or errors without signs of compromise, Website Repair may be the better fit. If you suspect malware, start with malware removal. If you cannot tell, ask before booking.
Does malware removal prevent future infections?
No. Removing an infection does not guarantee it cannot happen again. Updates, backups, access checks and ongoing security can help reduce the risk.
Do I need a care plan after malware removal?
No. Malware removal is available as a one-off service. If you want ongoing help, you can explore WordPress Security or Care Plans after the immediate issue is addressed.
Ready to get started?
Need help with a hacked or infected WordPress website?
If you are seeing signs of a hack or malware, choose the one-off removal service. If the cause is unclear, ask before booking.
One-off cleanup
Clear next steps
Ongoing care is optional
