Site hacked or showing malware warnings?
If you have noticed suspicious activity, redirects or signs of an infection, you may need a specialist cleanup.
See Malware Removal →Website repair
Website repair for WordPress sites that need fixing properly
If something on your WordPress website has stopped working, Newt Labs can help investigate and repair the problem. Tell us what is happening, or ask first if you are unsure which service fits.
If website repair is not the right fit, we will point you in the right direction.
Broken pages, errors, and visitor issues
Practical help with update problems, broken layouts, forms, checkout, login issues, and anything stopping your site working properly.
Clear help from a dependable UK team
Calm guidance, plain English support, and a sensible next step when something goes wrong or you are unsure what to do.
Find the right help
Not sure if this is a repair?
Some problems start here, but a few are better handled by a more specific service.
Website slow to load?
If your site works but feels sluggish, speed optimisation may be a better fit.
See Speed Optimisation →
Need help with several website issues?
If you need help across different parts of your site, explore the wider WordPress support options.
See WordPress Support →
Want to avoid repeat issues?
Ongoing care helps keep your site more stable over time.
See Care Plans →If you are still unsure, you can start with repair or ask first.
What we can help fix
Common website problems we can help fix
We help with one-off WordPress issues that stop your site working properly, confuse visitors, or get in the way of running your business.
Broken pages and error messages
Pages not loading properly, blank screens, error messages, or parts of the site no longer working as they should.
Plugin and theme conflicts
Problems caused by updates, compatibility issues, new installs, or changes that break existing functionality.
Forms, checkout, and login issues
Issues that stop people getting in touch, placing orders, signing in, or completing important actions on your site.
Layout and mobile display problems
Pages that look wrong, sections that have shifted, styling issues, or content that no longer displays properly.
Hosting or migration fallout
A page or feature that stopped working after a hosting move, restore or other hosting change. Server or DNS problems may need a different support route.
Not seeing your exact problem?
If something on your WordPress site has stopped working, start with a repair or ask us to check which service fits.
You do not need to know what caused the problem before getting in touch.
Start your repair
Get one-off help with a broken WordPress website
If your website is broken, showing errors, or not working as it should, start with a one-off website repair. Tell us what is happening and we will help you move forward clearly.
Website Repair
Best for broken pages, errors, plugin conflicts, layout problems, login issues, forms not working, and other defined WordPress problems.
£79
One-off website repair, ex VAT
- Help with one defined website issue
- Clear communication in plain English
- Practical repair work from a dependable WordPress team
- Guidance if another service is a better fit
Ask before booking
If you are not sure whether website repair is the right fit, tell us what is going on first. We can help you choose the right next step before you order.
- Useful if the issue is hard to describe
- Helpful if you are not sure whether it is repair, malware, speed, or changes
- A good option if the problem may be bigger than a one-off repair
How getting help works
How your website repair works
When something on your website has gone wrong, the main thing you need is a clear next step. We keep the process straightforward.
1
Start with the closest fit
Choose website repair if it looks right, or ask first if you want help confirming it.
2
Tell us what is happening
You do not need a technical explanation. Just explain the problem in plain English and share anything useful like screenshots or links.
3
We help you move forward
We review the problem and work on the agreed repair. If it needs work outside that scope, we explain the next step before any additional work goes ahead.
What to expect
Clear help when something has gone wrong
When your website breaks, you want to know what is being looked at, understand the work being done, and have a clear next step if the problem turns out to be more involved.
Read what our clients say about working with Newt Labs.
Clear communication
We explain what is going on in plain English, so you are not left trying to decode technical jargon.
Dependable support
We focus on investigating and repairing the agreed issue, rather than making changes without a clear purpose.
A practical next step
If there is a bigger issue behind the problem, we help point you to the right next step.
Choosing the right service
Is website repair the right fit?
Website repair is for fixing something that has stopped working. If you want planned improvements, new features or a wider rebuild, another service may be a better fit.
a page is broken or showing errors
something stopped working after an update
a form, checkout, or login is not working properly
the layout or display has broken
you have one defined fault on an existing WordPress website
your site has been hacked or infected with malware
the main problem is speed or performance
you want planned updates, new features or improvements rather than fixing a fault
you want ongoing help to reduce repeat issues
the problem points to hosting or server setup rather than a one-off fault
Need updates or improvements instead? See Website Changes. Planning a redesign or rebuild? Explore Website Projects.
If you are unsure, we can help you choose the right next step.
What happens after the fix
Fix the problem now. Reduce future issues later.
For some businesses, a one-off repair is all that is needed. For others, the problem is a sign that the site needs better ongoing care, support, or hosting.
There is no pressure to move into anything long term. We will simply help you understand the best next step if it makes sense.
Ongoing care plans
If your website keeps running into avoidable issues, ongoing maintenance and support can help keep things more stable.
Hosting with support built in
If the hosting environment is contributing to the problem, reviewing your hosting setup may help address the cause and make the site easier to manage.
A team that already knows your site
Once we have worked on your website, it is easier to keep supporting it properly if you want longer-term help.
FAQs
Questions people often ask before getting started
If your website is broken, it is normal to want a little clarity before taking the next step.
You do not need to figure everything out before getting in touch.
What does the £79 website repair include?
The listed price covers help with one defined WordPress issue, excluding VAT. If you have several problems or are unsure whether the work fits a single repair, ask before booking so we can confirm the right service or scope.
Do I need to know what is causing the problem?
No. Tell us what is happening and share any useful screenshots, links or details of recent changes. If you are unsure whether repair is the right service, you can ask before booking.
What if my site has been hacked?
If your website has been hacked or infected with malware, malware removal is usually the better fit than standard website repair.
What if the problem needs more than one repair?
If the problem needs work outside the agreed repair, we will explain the options and agree any additional scope before that work goes ahead.
Can you still help if my site is hosted somewhere else?
Yes. You do not need to host with Newt Labs to get help with a repair.
Ready to get started?
Need your website fixed?
If something on your site is broken, not working properly, or getting in the way of your business, we can help you move forward with a clear next step.
Start with a one-off repair
Get clear help without the jargon
Be pointed in the right direction if another service is a better fit
No pressure, no guessing. Just a clearer next step.
