Thinking about ongoing support?
Send a care plan enquiry.
Send an Enquiry →Care Plan Enquiry
Ask about ongoing WordPress support before choosing a care plan
Interested in ongoing help for your WordPress website, but not sure which care plan or setup is right?
Tell us about your site, your current setup, and the kind of support you need. We will review what you share and recommend the most sensible next step.
Maintenance, hosting, security, performance, and regular support
Clear advice before you choose a plan
A practical recommendation based on your website
No need to know the exact package first
Not sure what to ask for? Rough details are enough.
Quick route check
Not sure if this is the right place?
This enquiry route is for ongoing WordPress support. If your need is different, one of these routes may be a better fit.
Not sure what your site needs?
Start with a free WordPress audit.
Get a Free Audit →
Need help with one specific issue?
Send a one-off support enquiry.
Send a Support Enquiry →
Planning a larger website project?
Send a website project brief.
Send a Project Brief →Choose the closest route. If there is a better option, we will point you in the right direction.
Is this the right fit?
A good fit if you are thinking about ongoing website support
Use this enquiry if you want reliable help with your WordPress website over time, but you are not sure which care plan, hosting setup, or support route makes the most sense yet.
You want your website looked after each month
You need help with updates, checks, maintenance, or regular support.
You are unsure which plan fits best
You want advice before choosing between maintenance, hosting, security, or performance support.
You want fewer moving parts
You would like one team to understand your website, support setup, hosting, and long-term needs.
You are thinking about switching provider
You already have support or hosting in place, but it does not feel clear, reliable, or joined up.
You want a longer-term support relationship
You want a team you can contact when questions, issues, or small website needs come up.
A good place to start
You do not need to know the exact service name. If ongoing support is the direction, this is a good place to start.
Send a Care Plan Enquiry →Clear advice first
What your enquiry helps us work out
You do not need to choose a care plan or decide whether to move your hosting before getting in touch.
Tell us about your website, your current setup, and the support you are considering. We can help you work out which arrangement makes sense.
The right level of ongoing support
Whether a monthly care plan is the best fit, and what kind of support matters most.
Whether hosting should be part of your care plan
Whether you would prefer to keep your current hosting provider or consider hosting with Newt Labs.
Whether a different first step would help
If you have an active problem or need a broader review, we may suggest a one-off service or free audit before discussing ongoing care.
Which route keeps things simplest
The aim is to give you a clear next step without adding more confusion.
If a care plan is not the right first step, we will tell you.
When ongoing support makes sense
Signs ongoing support may be the right next step
A care plan usually makes sense when your website needs regular attention, not just the occasional emergency fix.
If your site supports your business, it is worth having a clear plan for updates, security, hosting, performance, and support before small issues turn into bigger problems.
You keep putting website tasks off
Updates, checks, fixes, and small changes keep getting delayed because nobody clearly owns them.
You only deal with problems after they happen
The site gets attention when something breaks, but not enough steady care in between.
You rely on your website every week
Your site helps bring in leads, sales, bookings, enquiries, or client trust, so downtime and errors matter.
You are tired of chasing different providers
Hosting, updates, support, and troubleshooting feel split across too many people or companies.
You want more confidence in the site
You want to know someone is checking, maintaining, and supporting the website over time.
You want to plan ahead
You would rather arrange regular care and support now than wait until a website problem makes it urgent.
Ask About Ongoing Support →Before you send it
Helpful details to include in your enquiry
You do not need to have everything worked out before getting in touch. A few simple details will help us understand your website and recommend the right support route.
Rough answers are fine. If we need more detail, we can ask a follow-up question.
Your website address
So we know which website you are asking about and can review the details you share in context.
Your current setup
Tell us who hosts the site, who manages updates, and whether you already have support in place.
What you are concerned about
This could be updates, security, speed, hosting, reliability, regular changes, or a current provider that is not working well.
What kind of help you want
Let us know whether you want ongoing care, hosting and support together, safer maintenance, or clearer advice.
How soon you need help
Tell us whether you are planning ahead, looking to switch soon, or dealing with something more urgent.
Care Plan Enquiry Form
Tell us what kind of ongoing support you need
Use this form to share a few details about your website, current setup, and the support you are looking for. We will review your enquiry and reply with clear guidance.
What happens next
What happens after you send your enquiry
Once we receive your enquiry, we will review the details you have shared and consider the most suitable next step.
We may need to ask a few follow-up questions before making a recommendation.
1
We review your details
We read your enquiry, including your website URL, current setup, support needs, and any concerns you have shared.
2
We consider the next step
Depending on your needs, we may recommend a care plan, discuss hosting, suggest a free audit, or point you towards a separate fix.
3
We reply with clear guidance
We explain the suggested next step in plain English so you can decide how to proceed.
If a smaller first step makes more sense, we will say so.
Why ask us?
Why ask Newt Labs before choosing a care plan?
Choosing ongoing support is easier when your current website and support arrangements are taken into account.
We use the details you share to help you understand which route is worth considering.
Your current setup matters
We consider the hosting and support arrangements you already have, rather than assuming everything needs to change.
Clear service boundaries
We help you distinguish ongoing care from separate fixes or larger work, so you know which route to explore.
Long-term support thinking
We look beyond the immediate enquiry and consider what will make your website easier to manage over time.
Fewer moving parts
Where it makes sense, we can help bring support, maintenance, hosting, security, and performance under one joined-up setup.
Good support starts with the right advice, not the biggest package.
Explore your options
Prefer to explore before enquiring?
You can compare care plans or look at another starting point without sending this enquiry first.
Ready to compare care plans?
See Maintenance, Security and Performance side by side, compare Standard and Hosted options, and choose a plan when you are ready.
View Care Plans →
Want a broader website review?
Request a free WordPress audit if you are unsure what your website needs before deciding on ongoing support.
Request a Free Audit →
Know which one-off service you need?
Browse our one-off services if you already know you need a repair, specific task, or other one-off work.
Explore One-Off Services →
Have a general question?
Use our contact page if your message does not fit one of the dedicated service or enquiry routes.
Contact Newt Labs →Questions
Questions before sending a care plan enquiry
It is normal to have a few questions before asking about ongoing support. Here are the main things to know before you get in touch.
Do I need to know which care plan I want?
No. You can tell us what is going on with your website, and we will help recommend the most sensible next step.
Can I keep my current hosting provider?
Yes. You can ask about ongoing support without moving your hosting to Newt Labs. Tell us who currently hosts your website, and we can help you consider whether keeping your existing setup or choosing a hosted care plan makes more sense.
Can I ask about switching from another provider?
Yes. Tell us who currently handles your website's hosting, maintenance, and support, and what you would like to change. We can use those details to discuss the next step.
Does sending an enquiry sign me up to a care plan?
No. Sending an enquiry is a request for guidance, not a care plan signup. You can review the recommended next step before deciding whether to proceed.
What if I need website changes as well as maintenance?
Tell us what kinds of changes you expect to need. The work included depends on the care plan and the nature of the request. We can help you understand whether ongoing care or a separate piece of work is the appropriate route.
You do not need all the answers before getting in touch.
Ready to ask?
Ready to ask about ongoing WordPress support?
Tell us about your website, your current setup, and the kind of support you are looking for. We will review your enquiry and help you work out the most sensible next step.
Best if you are considering ongoing help
Use this enquiry for care plans, maintenance, hosting, security, performance, or regular support
Not sure what your site needs yet? A free WordPress audit may be the better first step
You do not need to choose the right plan before getting in touch.