Planning a rebuild, redesign, new website, or larger piece of WordPress work?
Use this brief to share what you are trying to achieve, what is not working now, and any details you already know. You do not need everything worked out before getting in touch. We will review the brief and help identify the most sensible next step.
Need a smaller or urgent fix? Use the One-Off Support Enquiry instead.
This brief is best when your website needs more than a quick fix or small update. It helps us understand the bigger picture before recommending the right route.
A rebuild, redesign, new WordPress website, or bigger set of changes.
Pages, features, design, content, technical details, or hosting decisions.
A rough timeline or budget range helps us understand what may be practical.
If your plans involve several connected changes or a broader rethink, this brief can help us understand the work.
A larger project can involve more than a rebuild, redesign or new website. These are the kinds of work you can describe in your brief.
For websites that feel outdated, hard to manage, or no longer suitable for the business.
For websites that need a clearer design, better layout, or stronger user journey.
For new sites that need to be planned and built properly from the start.
For bigger updates across several pages, sections, layouts, or parts of the site.
For features, integrations, forms, booking flows, or custom WordPress improvements.
For hosting moves or migrations that need planning alongside wider website work.
Not sure which one applies? Choose the closest option in the brief, or tell us in your own words.
You might know what needs to improve without knowing whether it calls for a rebuild, redesign, development work or something smaller.
Describe the problem or goal in your own words. We can use that information to help identify the right route.
Starting a new website? Tell us what you want it to do. You can leave questions about an existing website blank.
The website feels outdated, messy, slow, hard to update, or no longer right for the business.
You want a clearer website, better structure, easier editing, stronger pages, or a more reliable setup.
That is fine. The brief helps us understand the situation before recommending what makes sense.
You do not need a polished proposal or a detailed specification. The most useful brief is a clear summary of what is happening now, what you want to improve, and anything that may affect the work.
Share what you know. We can help fill in the gaps.
Include any fixed deadline or essential feature, even if other details are still undecided.
What you have now, what is not working, or whether you are starting from scratch.
What you want the project to achieve for the business, your team, or your visitors.
Any pages, sections, features, forms, booking tools, ecommerce needs, or integrations you already know about.
Brand assets, example websites, written content, images, or anything that still needs creating.
Hosting, migration needs, page builder details, performance issues, plugin concerns, or known technical problems.
Any deadlines and a rough budget range, if you have one.
Use the form below to tell us about the project, what you want to change, and any details that may help us review it properly.
You do not need to have every answer ready. The form is here to guide you through the useful details.
Once you send the brief, we will review what you have shared and consider the next step. We may need to ask a few questions, discuss a possible project or suggest a different support route.
We look at your goals, current website, likely scope, timeline, budget range, and any technical details you have shared.
We consider whether the work calls for a larger project, a smaller service or a discussion about ongoing support.
You will hear back with clear guidance on what we recommend and what we need next, if anything.
Larger website work rarely sits on its own. A rebuild, redesign, or development project can affect hosting, performance, security, maintenance, content, plugins, and how the site is supported afterwards.
We consider how the proposed work relates to the rest of your website, including anything that may need attention before or after the project.
You do not need to choose hosting or a care plan before sending a project brief.
Your website’s hosting, plugins, performance, security, and maintenance needs can all affect the right project route.
A focused change, migration or support task may be more suitable than a full rebuild.
Hosting, upkeep and future changes can matter when planning the work.
If this does not feel like a larger website project, another route may be a better fit. Choose the option that matches what you need right now.
For broken pages, errors, plugin issues, or something that needs looking at soon.
View Website Repair
For content updates, layout changes, new sections, or a clearly defined improvement.
View Website Changes
For maintenance, hosting, security, performance, updates, and regular WordPress help.
View Care Plans
Tell us what is going on and we will help point you in the right direction.
Contact Newt LabsIf another route fits better, we will let you know.
A few quick answers if you are not sure whether this is the right place to start.
No. A rough brief is fine. Share what you know, and we can ask follow-up questions if we need more detail.
Choose “Not sure yet” in the project type field, then describe what you want to achieve in your own words.
Yes. Choose “New WordPress website” as the project type. You can leave the current website URL blank and describe what you want the new site to achieve.
No. If your website is broken or showing errors, start with Website Repair to check whether that service fits. If you are unsure which service is right, use the One-Off Support Enquiry.
Yes. Existing clients can use this form when the work is larger than normal support or outside the usual care plan scope.
No, but a rough budget range helps us recommend a realistic route. It does not need to be exact.
We will let you know. The brief helps us decide whether the work fits a larger project, smaller website change, one-off support, migration, or care plan route.
Tell us about the project, its goals and any details you already know. We will review your brief and explain the next step.
