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Sign Up for Our WordPress Care Today

 
Click Annually below and save up to £480 on annual plans

MonthlyAnnually
Proactive (Core)

from £79 / mo

(excl. VAT) month-to-month

  • Email & Live Chat Support
  • WordPress Tutorial Videos
  • Managed WordPress Updates
  • Daily Cloud Backups
  • Security Monitoring
  • Hack Cleanups
Get Started


Make visitors happy
by keeping your site running smoothly
with WordPress Maintenance

Performance (Pro)

from £159 / mo

(excl. VAT) month-to-month

  • + All services from Proactive
  • WordPress Cloud Hosting
  • Domain Name Management
  • SSL Certificate
  • Staging Website
  • Transactional Emails
  • Server Backups
View Options


Get more customers
by making your site load quickly
with WordPress Hosting

Protection (VIP)

from £239 / mo

(excl. VAT) month-to-month

  • + All services from Proactive & Performance
  • Web Application Firewall
  • Content Delivery Network
  • Additional Backup Location
  • Premium Plugins
  • Priority Support
View Options


Make customers loyal
by keeping your site safe and fast
with WordPress Security

Don’t require ongoing WordPress Care? Order a one-off fix for £79.

Proactive (Core)

from £69 / mo

(excl. VAT) billed annually
You save £120
  • Email & Live Chat Support
  • WordPress Tutorial Videos
  • Managed WordPress Updates
  • Daily Cloud Backups
  • Security Monitoring
  • Hack Cleanups
Get Started


Make visitors happy
by keeping your site running smoothly
with WordPress Maintenance

Performance (Pro)

from £139 / mo

(excl. VAT) billed annually
You save £240
  • + All services from Proactive
  • WordPress Cloud Hosting
  • Domain Name Management
  • SSL Certificate
  • Staging Website
  • Transactional Emails
  • Server Backups
View Options


Get more customers
by making your site load quickly
with WordPress Hosting

Protection (VIP)

from £199 / mo

(excl. VAT) billed annually
You save £480
  • + All services from Proactive & Performance
  • Web Application Firewall
  • Content Delivery Network
  • Additional Backup Location
  • Premium Plugins
  • Priority Support
View Options


Make customers loyal
by keeping your site safe and fast
with WordPress Security

Don’t require ongoing WordPress Care? Order a one-off fix for £79.

30 day money back guarantee

30 Day Satisfaction Guarantee

We know that you're going to love working with us and to prove it we're backing every purchase with our 30 day money back guarantee. That's right, we'll refund 100% of your money if you're not happy with our service within 30 days of signing up.

Compare WordPress Care Features

MonthlyAnnually
Proactive

from £79 / mo

(excl. VAT) month-to-month

Get Started
Performance

from £159 / mo

(excl. VAT) month-to-month

View Options
Protection

from £239 / mo

(excl. VAT) month-to-month

View Options
Unlimited small fixes for 1 site
Detailed notes for every fix
Email & live chat support
WordPress help videos
Proactive WordPress updates
Proactive plugin & theme updates
Daily cloud backups
Security monitoring
Uptime monitoring
Hack cleanups
Link monitoring
Spam cleanup
SEO rank checks
Realtime activity tracking
Google Analytics connected
Monthly reports
WordPress cloud hosting
Domain name management
SSL certificate
Staging website
Server caching
Transactional emails
Server backups
Version control
Free upgrade for additional sites
Dedicated cloud hosting
Web Application Firewall
Content delivery network (CDN)
Additional backup location
WP Offload Media plugin
Smush Pro plugin
WP Migrate plugin
Fixes checked by QA team
Average task response time6 hours3 hours2 hours
Fix request at a time1 fix at a time1 fix at a timeUp to 3 fixes at a time
Proactive

from £69 / mo

(excl. VAT) billed annually
You save £120
Get Started
Performance

from £139 / mo

(excl. VAT) billed annually
You save £240
View Options
Protection

from £199 / mo

(excl. VAT) billed annually
You save £480
View Options
Unlimited small fixes for 1 site
Detailed notes for every fix
Email & live chat support
WordPress help videos
Proactive WordPress updates
Proactive plugin & theme updates
Daily cloud backups
Security monitoring
Uptime monitoring
Hack cleanups
Link monitoring
Spam cleanup
SEO rank checks
Realtime activity tracking
Google Analytics connected
Monthly reports
WordPress cloud hosting
Domain name management
SSL certificate
Staging website
Server caching
Transactional emails
Server backups
Version control
Free upgrade for additional sites
Dedicated cloud hosting
Web Application Firewall
Content delivery network (CDN)
Additional backup location
WP Offload Media plugin
Smush Pro plugin
WP Migrate plugin
Fixes checked by QA team
Average task response time6 hours3 hours2 hours
Fix request at a time1 fix at a time1 fix at a timeUp to 3 fixes at a time

Frequently Asked Questions

Got questions about our WordPress Care? Here's what others often ask.

 

How can I pay?

You can pay by Direct Debit or Credit Card. We prefer Direct Debit because it's smoother for both of us.

Do you support multiple websites?

Each monthly plan covers one website. But, you can get more plans if you have more sites.

What if my site has a problem?

Just log into your account and chat with us or email support@newtlabs.co.uk. We'll fix it.

Does my web host matter?

Different hosts offer different things. We'd love to host your site so it's fast and safe. But if you want another host, we can suggest good ones.

Do I have to stick around?

No long-term contracts here. If you want to leave, we'll help you move on.

Can I switch my plan?

Absolutely! Change your plan in your account or ask us for help.

Where's your team?

We're in Cambridge, UK. We're WordPress lovers who help people like you online. We're all full-timers, but sometimes get extra hands for big projects.

Do you give refunds?

You can get your money back in the first 30 days. After that, we'll work out a fair amount based on the time left in the month.

Is this a quick fix or a big job?

If it's a quick question, small fix, or advice, we're on it. If it's a big change or will take a while, it might be outside our usual tasks. Not sure? Just ask!

When can I contact you?

From 9am to 5pm GMT. And 9am to 5pm GMT+1 in summer.

Why can't I add plugins myself?

We test plugins to avoid issues. It's best if we add them for you. But, you can try them on your test site first.

My site's been hacked. Now what?

We'll clean it up. And, if you have our Protection plan, you're protected by Sucuri's firewall.

What if I use too much hosting?

We're reasonable and think you are too. If you're using too much, we'll let you know and discuss options.

Do you backup my website?

Yes, both off-site and on our servers for double safety.

Can I access my site's files?

We keep things secure, so it's best to let us handle changes. If you need more control, we can guide you, but it might be a bit technical.

Can I add my own plugins and themes?

Sure, just talk to us first. If you want more control, we'll show you the steps.

Do you offer email services?

No, but we suggest using G Suite or Office 365. We can help set it up.

How do you speed up my site?

We use server-level tools to make your site fast. No need for extra WordPress plugins.

What's DNS?

It's a system that links website names to their locations online. It makes sure internet traffic goes to the right place.

Do I own my website's name?

Yes, it's in your name. If you want to move it, we can help.

Can I change my site's technical settings?

Just email us, and we'll handle it.

 

Got Questions? We're Here to Help. Reach Out

Contact Us